| The Packwell » FAQ's |
| Frequently Asked Questions
Do you stock any containers?
Yes, we have over 500 sizes of stock boxes that come in different styles and strengths to meet your shipping requirements.
Can I get my logo printed on my boxes?
Yes! We can print Logos and product information directly on the carton.
Do I need artwork to have my cartons printed?
Artwork is preferred, but if needed we can work without it. Having artwork helps to minimize plate costs and prevents mistakes.
When can I have my boxes delivered?
Stock boxes are immediately available. Custom box orders can be produced in 3 to 10 working days. however, if you need them sooner, just ask.
Can you ship my order to another location?
We deliver 95% of our business direct to your location. If your shipping location is out of our shipping zone, we will ship/UPS your order upon your request.
Do you stock point-of-purchase displays?
No, but our designers can help create a counter top or floor displays that can be printed with your product information, company name, etc.
What is tooling?
Tooling commonly is understood to be cutting dies or printing plates required to customize a corrugated container, display or die cut for an end user.
Is tooling required for shipping boxes?
No, standard shipping containers normally do not require tooling. The exceptions are when a box is customized.
Can my printing dies be used on multiple sizes?
To ensure quality we prefer a separate set of plates for each box size, especially if the printing varies. Where possible we will optimize their use.
Can I change my corrugated packaging to gain greater stacking strength?
Redesigning and reevaluating the customer's needs is a priority for us. Changes from the current carton design may improve performance. The use of high performance packaging will result in increased stacking strength and potentially lower costs.
Do you have a minimum order requirement?
No, we will run any size order. We do have a minimum order size for delivery.
Can corrugated boxes be recycled?
Yes, corrugated fiberboard is more likely to be recycled than any other paper product.
Are oil based inks used and does the ink contain heavy metals?
The corrugated industry has reduced the usage of heavy metals, and Volatile Organic Compounds. Box manufactures now use water based ink exclusively.
What is ECT?
ECT, or edge crush test, is a measurement performed to predict the vertical strength of corrugated board. The test determines the resistance to compression of the flutes in pounds per square inch.
Can I have a sample made to size first?
Yes, sometimes there will be a small charge for special designs, which is usually credited against your order. We want to make sure that you approve of the sample before we run the order.
How long would it take to do a custom run of boxes?
As little as 5 working days up to 6 weeks depending on the complexity.
I've never bought boxes before, will The Packwell be interested?
Of course!! Many of our new customers are first time buyers placing orders. We try to make it as easy as possible to decide what you want.
Why should I phone The Packwell?
Whether you buy boxes once a year or every day, we want your inquiries and orders, and promise you the same reliable service. We give you fast & free quotes.
How many boxes should I buy?
The more you buy at one time, the better the cost saving is.
Can you make big boxes?
Of course we can!
Can my boxes be printed?
Yes. We want you to advertise your company and/or your product.
Can you help me to choose the best type (design) of boxes?
Yes. We have experienced technical sales staff and in-house design facilities.
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The Packwell
5/116, Pradhan Marg, Nirankari
Delhi-110009. INDIA
Phone : 27602199/27604199
Email: tp_arora@hotmail.com
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